Privacy policy
What we collect, why, and how we protect it. Applies to rediprofiles.com, the platform and our services.
Scope
This Policy covers information collected through our website, platform and services only, not offline or through other channels. By using the site you consent to this Policy.
Changes to this policy
We may update this Policy at any time. Changes appear here with a revised date, and continued use means you accept them.
What we collect
- Account information: name, email address and password when you register.
- Optional information: business name, phone number or preferences you choose to add.
- Communications: if you contact us by ticket, chat, WhatsApp or Telegram, we may keep your name, phone number and the message.
- Technical data: IP address, browser and device type, ISP, access times, pages visited and click activity.
- Cookies: used to store preferences, track sessions and improve the experience. You can disable them in your browser.
How we use it
To provide, operate and maintain the service; improve and personalise it; analyse usage; develop new features; communicate updates, promotions and support; process secure transactions; prevent fraud; and meet legal obligations. Access is restricted to authorised staff and never shared with third parties without consent, except as required by law.
Payments
All payments run through third-party gateways. Rediprofiles does not store complete card or payment details on its servers.
Data retention
We keep personal data only as long as needed for the purposes above or as required by law. You can request account deletion and data removal at any time via support.
Third-party services
We use trusted providers for analytics, payments and messaging. Each has its own privacy practices worth reviewing.
Advertising
Rediprofiles does not currently display third-party advertisements. If that changes, this Policy will be updated first.
Children
Our services are not directed at anyone under 13. If you believe a child has given us personal data, contact us and we'll delete it.
Child panels
If you buy through a child panel, the panel owner is the business you are dealing with. Rediprofiles hosts the panel and processes the account, order and payment data needed to deliver what you bought, on the panel owner's instructions. Panel owners can see their own customers' names, email addresses, phone numbers and orders, and must handle that information lawfully. Rediprofiles is not responsible for how a panel owner runs their business or uses their customers' data; questions about a panel should go to its owner first.
Security
We use administrative, technical and physical safeguards against unauthorised access, disclosure, alteration or destruction. No internet transmission is 100% secure, so we can't guarantee absolute security.